Main Branch
Ground Floor
FNB House
Ohio Street
PO Box 72290
Dar es Salaam
Tel: +255 768 989 100
Email:
Mainbranch@fnb.co.tz
Peninsula Branch
Ground Floor
Peninsula House
Toure Drive
PO Box 72290
Dar es Salaam
Tel: +255 768 989 150
Email:
Peninsulabranch@fnb.co.tz
Mwanza Branch
Ground Floor
Rock City Mall,
Furahisha Street
PO Box 251
Mwanza
Tel: +255 768 989 350
Email:
Mwanzabranch@fnb.co.tz
Arusha branch
Mezzanine floor
PPF Plaza
Old Moshi Road
P.O. Box 12617
Arusha
Tel: +255 768 989 400
Email:
Arushabranch@fnb.co.tz
Main Branch
Ground Floor
FNB House
Ohio Street
PO Box 72290
Dar es Salaam
Tel: +255 768 989 100
Email:
Mainbranch@fnb.co.tz
Peninsula Branch
Ground Floor
Peninsula House
Toure Drive
PO Box 72290
Dar es Salaam
Tel: +255 768 989 150
Email:
Peninsulabranch@fnb.co.tz
Mwanza Branch
Ground Floor
Rock City Mall,
Furahisha Street
PO Box 251
Mwanza
Tel: +255 768 989 350
Email:
Mwanzabranch@fnb.co.tz
Arusha branch
Mezzanine floor
PPF Plaza
Old Moshi Road
P.O. Box 12617
Arusha
Tel: +255 768 989 400
Email:
Arushabranch@fnb.co.tz
>Tools > Internet Options > Advanced > Do not save encrypted pages
>Tools > Internet Options > General > Settings > Automatically
>Tools > Internet Options > Advanced > Empty Temporary Internet Files folder when browser is closed
In addition, run an anti-spyware program to detect and protect you from spyware. Keep up to date with the current scams going around that try to get you to install spyware. Make sure you understand the protection options offered to you by FNB and use them to maximise the protection on your account.
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Believe it or not, to make your online banking experience more secure, our system will block you from entering a password that is too simple.
Read our password rules below
Criminals use various different means to commit fraud at ATMs. For example, they could jam the machine and then try and appear helpful with the intent of getting hold of your card and PIN.
Remember, a criminal must have both your card and PIN to be able to draw money from your account.
Stay safe and remember
If you use a credit or debit card to shop online, remember the following pointers
Anti-spyware program
This is a program that protects your PC against spyware and helps to keep your computer and personal details secure.
Browser
Browser software provides you with the means to view a webpage. Without browser software, you would not be able to surf the internet.
Computer Virus
A computer virus is a piece of code that is secretly introduced into a system in order to corrupt it or destroy data. Often viruses are hidden in other programs or documents and when opened, the virus is let loose.
Cookies
This is a collection of information, usually including a username and the current date and time, stored on the local computer of a person using the internet. It is used by websites to identify users who have previously registered or visited the site.
Encryption
Encryption converts data into an encoded form before it is sent over the internet. This prevents unauthorised access to the information. At FNB, we use 128-bit Secure Socket Layer (SSL) encryption to secure your information.
Firewall
Any of a number of security schemes that prevent unauthorised users from gaining access to a computer network or that monitors transfers of information to and from the network or personal computer.
Identity theft
This is the crime of obtaining the personal or financial information of another person for the purpose of assuming that person's name to make transactions or purchases.
Keystroke logging
This involves the capturing of information that you type on the keyboard by installed hardware. This is often used by fraudsters to capture personal details including passwords.
Secure Socket Layer (SSL)
This is a protocol that provides a high level of security for communication over the internet.
Spam
Unsolicited email, often of a commercial nature, sent indiscriminately to multiple mailing lists or individuals.
Spyware
This is software that secretly gathers information about a user while they navigate the internet. This information is normally used for advertising purposes. Spyware can also gather information about email addresses and even passwords and credit card numbers.
Trojan horse
This is a program that disguises itself as another program. Similar to a virus, these programs are hidden and cause an unwanted effect. They differ from viruses because they are normally not designed to replicate like a virus.
Worm
This is a special type of virus that spreads without any user interaction, typically by exploiting a flaw in popular software.
To report any suspicious activity
Call the Ethic Line (Whistle blower/Fraud reporting)
+255 7689 89050
Email
fnbtzfraud@fnb.co.tz
FNB Security Centre provides you with the comprehensive information you need to protect yourself against fraudsters and simplifies the process to report a fraud incident.
Is your browser as safe as you think
Download the latest security updates and patches
Any email is at risk of being intercepted, and you should never send sensitive information (passwords, etc.) via email. Use our tips to stay safe.
Do not provide your email address to third-party websites, without understanding how your email address will be used
Never send sensitive information via email
Avoid opening unidentified email messages with attachments
If you think that no one would be interested in your personal information, think again. In the wrong hands, it can provide unauthorised access to your accounts and credit card.
Identity theft happens when a criminal obtains your personal information to steal money from your accounts, open new credit accounts, apply for loans, rent apartments and commit other crimes - all using your identity. These acts can damage your credit rating, leave you with unwanted bills and cause countless hours of frustration to clear your name.
How do they do it
Fraudsters phish, they spoof, they log keys, engineer socially and organise 419 scams.
Spyware is a type of computer program that is installed on your PC without your knowledge or consent. This is done either by tricking you into installing the spyware or by someone who has access to your computer.
Spyware is designed to steal personal information such as your banking login details (your username and password). The spyware then sends this information onto the criminal. Spyware can steal more than your banking information and can be used to steal your email, instant messaging and monitor websites that you visit.
Spyware is designed to evade detection. This means that your anti-virus will not necessarily detect it. In addition some products only detect underground spyware and not commercial spyware.
Learn the terminology related to online security.
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