Remember: FNB consultants may ask you for the following details to verify your FNB account.
Do note that FNB will never, under any circumstances, ask you for your username and password for your banking profile.
Smart inContact is our secure messaging system on the app that allows you to safely approve all Online Banking transactions. It allows you to verify devices that log in to your banking profile and report fraud on your account immediately, 24/7.
Smart inContact uses secure messaging via the FNB Banking App for you to manage and approve certain transactions when banking online.
When an attempt is made to log in to your profile with a device that has not been verified, you will receive a notification.
Smart inContact notifications can be switched on from as little as one shilingi, giving you full control of money going in and out of your account.
When notified of suspicious transactions, the app allows you to connect to the fraud helpline immediately.
We take security seriously. Your privacy and safety are maintained by our tested systems and processes.
As an internet user, you must ensure that your system is up to date and that you have the latest browser and network security software downloaded onto your device to protect it against malware.