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Main Branch
Ground Floor
FNB House
Ohio Street
PO Box 72290
Dar es Salaam
Tel: +255 768 989 100
Email: Mainbranch@fnb.co.tz

Peninsula Branch
Ground Floor
Peninsula House
Toure Drive
PO Box 72290
Dar es Salaam
Tel: +255 768 989 150
Email: Peninsulabranch@fnb.co.tz

Mwanza Branch
Ground Floor
Rock City Mall,
Furahisha Street
PO Box 251
Mwanza
Tel: +255 768 989 350
Email: Mwanzabranch@fnb.co.tz

Arusha branch
Mezzanine floor
PPF Plaza
Old Moshi Road
P.O. Box 12617
Arusha
Tel: +255 768 989 400
Email: Arushabranch@fnb.co.tz

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Find a branch

Main Branch
Ground Floor
FNB House
Ohio Street
PO Box 72290
Dar es Salaam
Tel: +255 768 989 100
Email: Mainbranch@fnb.co.tz

Peninsula Branch
Ground Floor
Peninsula House
Toure Drive
PO Box 72290
Dar es Salaam
Tel: +255 768 989 150
Email: Peninsulabranch@fnb.co.tz

Mwanza Branch
Ground Floor
Rock City Mall,
Furahisha Street
PO Box 251
Mwanza
Tel: +255 768 989 350
Email: Mwanzabranch@fnb.co.tz

Arusha branch
Mezzanine floor
PPF Plaza
Old Moshi Road
P.O. Box 12617
Arusha
Tel: +255 768 989 400
Email: Arushabranch@fnb.co.tz

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Find a branch

Main Branch
Ground Floor
FNB House
Ohio Street
PO Box 72290
Dar es Salaam
Tel: +255 768 989 100
Email: Mainbranch@fnb.co.tz

Peninsula Branch
Ground Floor
Peninsula House
Toure Drive
PO Box 72290
Dar es Salaam
Tel: +255 768 989 150
Email: Peninsulabranch@fnb.co.tz

Mwanza Branch
Ground Floor
Rock City Mall,
Furahisha Street
PO Box 251
Mwanza
Tel: +255 768 989 350
Email: Mwanzabranch@fnb.co.tz

Arusha branch
Mezzanine floor
PPF Plaza
Old Moshi Road
P.O. Box 12617
Arusha
Tel: +255 768 989 400
Email: Arushabranch@fnb.co.tz

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Email statements

Why you need this

  • Online Banking now offers you the ability to have your statements emailed directly to you
  • Save money by having your statement emailed to you for free

How this can help you

  • Easy to file - it is easier to file an electronic statement versus a paper statement
  • More secure - email statements are more secure than paper statements as paper statements can be lost in the post. The email statement is encrypted and cannot be tampered with

How to set up email statements

  • Once you have logged onto Online Banking, select Email statements from the Accounts Tab.
  • Select the appropriate account/s of which you require the statements to be delivered to you via email.
  • Enter the primary email address to which you'd like the statements to be sent to, as well as two additional email addresses, should you so choose.
  • Select the formats you would prefer to receive your statements in - plain text (CSV), PDF or both (account dependent).
  • You will start receiving your statements via email as of the next statement cycle.
  • If you have been receiving your statements by post in the past, this service will now be cancelled automatically and you will only receive your statements via email.

What it costs

This service is free of charge. Subscribing to the emailing of statements service will cost you nothing - no matter how many accounts you select to be delivered, to a maximum of three email addresses!

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inContact

What this is

inContact is an innovative messaging system that keeps you updated with your account balances, helping you manage your money and prevent fraud on your account. The inContact service sends you a message via SMS or email each time a transaction (above TZS18,000) is carried out on any of your FNB accounts.

What you need to know

  • You will only receive your inContact messages for transactions over TZS18,000
  • You will only receive messages for transactions on accounts which belong to you
  • inContact will not send messages for transactions on accounts which you access via a link or mandate
  • If you would like to receive SMS alerts outside the country's borders, international roaming must be activated with the applicable mobile network operator

How this can help you

  • You can keep track of your financial transactions as they occur
  • Identify any unauthorised transactions on your accounts
  • Helps you to manage the funds in your accounts
  • You can receive one message with details of your multiple debits that are processed overnight i.e. debit orders, stop orders, and scheduled payments

Flexibility to choose

  • You can choose when you want to receive your messages - during the day (7am - 8pm) or 24 hours a day
  • You can choose to be notified of any transactions that exceed an amount specified by you
  • You can choose how to receive notifications - via SMS, email or both
  • You can choose which accounts you want to link to inContact

What you need to do

You can register for this service at any FNB Branch, via Online Banking or call us on +255 768 989 045.

inContact Terms and Conditions

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Online Banking

Why you need this

Online Banking offers a wide range of transfer and payment facilities such as:

  • Multiple and once-off FNB and inter-bank payments
  • Real-time transfer of funds between your FNB accounts
  • Recurring payments to automatically pay your recipients even when you're not online
  • Future-dated payments up to one year in advance

What you can do with Online Banking

  • View your accounts in the applicable currency
  • View the real-time balances of all your FNB accounts
  • View up to 65 days of transaction history on certain accounts
  • View and download transaction history real-time
  • Send a payment advice to any email address, local fax or cell phone number
  • Cancel ATM cards that have been lost or stolen
  • Use inContact, a messaging service that alerts you via email or SMS to all activity on your accounts
  • Purchase airtime
  • Submit requests to stop cheques
  • Set up and maintain your recipients online
  • View a list of public recipients
  • Receive payment notifications by SMS, fax and email

Once you have registered for Online Banking and created your profile, you can add other users to your profile and assign various permissions to these users such as view permissions and transacting limits. You have full management of users in that as you can add, modify and delete their details on your profile. In this way, people you appoint as users such as family members or staff members in your business can view and transact on Online Banking.

What else you need to know

  • Online Banking offers a secure environment with cutting edge security features. These include card and PIN authentication when you register and notification when you login including a unique One Time Pin (OTP) that is sent to you instantaneously via SMS or email
  • FNB offers you a full money back guarantee* in the case of online fraud committed on your account

*This offer only applies if you have activated the inContact service and you have taken adequate care to look after your access details.

What it costs

There is no fee to join Online Banking.

What you need to do

  • You register for Online Banking through the FNB Tanzania website
  • All you need then is a computer, a connection to the internet and an up-to-date browser
  • You are welcome to contact us at +255 768 989 045 for any assistance or information

Online Banking Terms and Conditions

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FNB App

Now you can bank anytime, anywhere, safely and securely from the convenience of your smartphone.

With the FNB Banking App you can

  • View account balances on one or all of your accounts
  • Transfer money between your FNB accounts
  • Make payments
  • Purchase prepaid airtime and more

Getting started is so simple

  1. Download the FNB Banking App from your applicable app store
  2. Launch the FNB App and select 'Get Started'
  3. Follow the prompts

The FNB Banking App for Smartphones is available from these app stores:

  • Apple App Store
  • Google Play
  • BlackBerry App World

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Cellphone Banking

Your cellphone is more than just a telephonic device, it has become a device to do safe, easy and convenient mobile banking.

Why you need this

With Cellphone Banking you can bank wherever you are, whenever you want. Anyone on Vodacom or Tigo network with any cellphone can use it. There are no complicated downloads or special SIM requirements. Registration is FREE.

What you can do with Cellphone Banking

  • Buy prepaid airtime for yourself or someone else - Vodacom and Tigo
  • Buy prepaid airtime for people roaming in other countries - Vodacom and Tigo
  • Check balances on one or all of your accounts
  • Get a mini statement
  • Transfer money between your own FNB accounts
  • Make third party payments to pre-defined beneficiaries

As an inContact customer all you have to do is dial *150*99*321# on your cellphone. If you want more options FNB also gives you access to Comprehensive Cellphone Banking.

Why you should register for Comprehensive Cellphone Banking

  • With Comprehensive Cellphone Banking you can buy prepaid airtime for yourself or anyone else
  • You can even make payments to your beneficiaries or transfer money between your FNB accounts

How to register for Comprehensive Cellphone Banking

You can register for Comprehensive Cellphone Banking on any of the following channels:

  • On your cellphone by dialling *150*99*321# and selecting the 'Upgrade' option
  • Visit any FNB branch

To complete the registration process for Comprehensive Cellphone Banking you will need to:

  • Select a five-digit Cellphone Banking PIN (MOPIN) that will be used to log into Cellphone Banking
  • Follow the prompts provided

What it costs

  • Registration for Cellphone Banking is FREE of charge
  • Standard network operator charges apply

How to qualify

You will require one of the following qualifying transactional accounts for Cellphone Banking

  • Smart Account
  • Personal Cheque Account

What you need to do

To make payments to third parties, you need to have the third party set up as a beneficiary on your account which you can do at:

  • FNB branches
  • Online Banking

Forward exchange contracts

Fix your currency payments

Forward exchange contracts fix the price of foreign currency payments expected to materialise at a future date.

What this is
Call me back

What this is

A contract between you + FNB

A forward exchange contract is a contract between a client and FNB International Banking to exchange a specified amount of one currency for another currency, on a specified future date, or between specified future dates at an exchange rate agreed at the time of entering into the contract.

What will happen if the rate is better on the day when I need to pay or receive foreign proceeds?

Forward exchange contracts are legally binding contracts and therefore performance under the contract must proceed. Forward exchange contracts are hedging instruments and can be compared with an insurance policy where a premium is paid to insure you against an adverse event taking place. If the event does not occur, the premium is not refunded. There is always a trade off between risk and cost to insure.

 
What's hot

What's hot

Fixed price

Fixes the price of foreign currency payments expected to materialise at a future date

Flexibility

Resulting from the availability of early draw downs, extensions and cancellations

Convenience

Amounts and delivery dates can be tailored to meet the client's requirements

Protection

Protection from unfavourable movements in future spot rates

Peace of mind

Eliminates adverse currency movements beyond the agreed forward rate

Predictable

Future cash flows are certain and predictable

Currency risk
 

Currency risk

Understanding the risks

Currency risk is the threat to earnings, cash flow and the value of the company arising from changes and volatility in exchange rates.

In trade transactions, exchange rates will vary from the date the order is placed to the date of payment and it is difficult to cost goods or budget export receipts under these conditions.

The importer will face currency risk if the exchange risk is not fixed on the date of ordering the goods. Delivery will usually take place some time in the future and the client is then subjected to the risks of exchange rate movement until the payment is made. Landed price in domestic currency terms may vary greatly from the costing model, which was done at the time of ordering.

Currency risk can be hedged with a variety of instruments - Forward exchange contracts being the most common. Hedging is basically agreeing a rate for a future date with FNB International Banking - like taking out an insurance policy to guarantee the future exchange rate. Taking action by hedging one's currency risk assists by eliminating or reducing exposure to movements in exchange rates.

Why FNB

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Standard with your account

Getting it made easy

Getting it made easy

Forward exchange contracts

Qualifying criteria

To qualify for a forward exchange contract you need to provide proof of a fixed and ascertainable foreign exchange commitment for the period of the contract - usually in the form of a pro forma

How to get it

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First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider 1929/001225/06 (NCRCP20).